Privacy Policy

Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, phone number, and mailing address
• Property information related to remodeling services
• Communication preferences
• Information provided in contact forms, phone calls, or emails

How We Use Your Information

We use the information we collect to:

• Provide estimates and remodeling services
• Communicate about your project
• Schedule appointments and inspections
• Send service updates and important notices
• Improve our services and customer experience
• Comply with legal requirements

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With your explicit consent
• To provide services you've requested (such as material suppliers for your project)
• When required by law or legal process
• To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Website Analytics

We may use website analytics tools to understand how visitors use our site. This helps us improve our website and services. These tools may collect information such as browser type, pages visited, and time spent on our site.

Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, though this may limit some website functionality.

Email Communications

If you provide your email address, we may send you project updates, service information, or occasional company news. You can opt out of promotional emails at any time by contacting us.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Project-related information may be kept for warranty and reference purposes.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Third-Party Links

Our website may contain links to other websites. This privacy policy does not apply to third-party sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy periodically. The most current version will be posted on our website with the effective date.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

• Phone: 630-417-2984
• Email: Through our contact form
• Mail: Copper & Oak Kitchen & Bath, 10S187 Schoger Dr Suite 55, Naperville, IL 60564