Privacy Policy

Last Updated: March 1, 2026

1. Overview

This Privacy Policy explains how Copper Oak Kitchen & Bath ("Copper Oak", "we", "our") collects, uses, and protects information submitted through our Website or direct communications related to remodeling inquiries.

2. Information We Collect

Contact Information: Name, email, phone (optional) submitted via forms.
Project Details: Descriptions you provide about planned remodeling work.
Technical Data: Basic usage data (IP address, browser type, pages viewed) for performance and security.

3. How We Use Information

Respond to inquiries and schedule consultations.
Prepare estimates and project documentation.
Improve Website performance and user experience.
Send service-related updates (only if you initiate contact or request follow-up).

4. Text & Phone Communications

Providing a phone number authorizes Copper Oak to contact you regarding your inquiry. SMS or call frequency is minimal and strictly service-related. You may request discontinuation at any time.

5. Cookies & Tracking

Our Website may use basic cookies or analytics tools to understand aggregate traffic and performance. We do not sell, trade, or profile individual users for advertising networks.

6. Data Sharing

We do not sell or rent personal information. Limited sharing may occur with:

Service Providers: Secure hosting, email delivery, or form processing tools.
Regulatory / Legal: When required by applicable law or to protect our rights.

7. Data Retention

Inquiry records are retained only as long as needed for estimating, project planning, or legal compliance. Non-converted inquiries may be purged periodically.

8. Security

We use commercially reasonable measures to protect submitted information. No transmission or storage system can be guaranteed 100% secure.

9. Your Choices

Request access to or correction of stored inquiry details.
Request deletion of stored contact information (subject to legal retention requirements).
Decline to provide optional fields (e.g., phone number).

10. Children’s Privacy

Our Website and Services are not directed to individuals under 13. We do not knowingly collect information from children. If submitted inadvertently, contact us for removal.

11. External Links

Links to third-party sites are provided for convenience. We are not responsible for their content or privacy practices.

12. Policy Updates

We may revise this Policy periodically. Updated versions are posted with a revised "Last Updated" date. Continued use constitutes acceptance of changes.