Terms & Conditions

Copper Oak Kitchen & Bath

Last Updated: March 1, 2026

1. Introduction

These Terms & Conditions ("Terms") govern the use of the Copper Oak Kitchen & Bath website (the "Website") and any estimates, proposals, or remodeling services (the "Services") we provide. By accessing the Website or engaging our Services, you agree to these Terms.

2. Company Information

Copper Oak Kitchen & Bath ("Copper Oak", "we", "our", or "us") provides residential interior remodeling services including kitchens, bathrooms, basements, mudrooms, laundry rooms, and related improvements throughout Illinois.

3. Acceptance of Terms

Your continued use of the Website or signature/acceptance of an estimate, proposal, or invoice constitutes acceptance of these Terms. If you do not agree, you should discontinue use of the Website and not proceed with Services.

4. Estimates & Proposals

  • Written estimates are based on information available at the time of inspection or consultation.
  • Pricing may change if hidden conditions, design revisions, or material changes occur.
  • Allowances (if listed) are provisional amounts for selections not yet finalized.
  • Acceptance is confirmed by written approval, signature, or payment of a deposit.

5. Scope of Work

The scope is limited to items explicitly listed in the approved proposal. Items not listed are excluded. Structural, electrical, plumbing, or code compliance upgrades required by inspectors and not originally specified will be treated as change orders.

6. Client Responsibilities

  • Provide clear access to work areas.
  • Remove personal belongings from affected spaces.
  • Make timely selections (fixtures, finishes, colors).
  • Maintain utilities (power, water, HVAC) unless otherwise agreed.

7. Change Orders

Any modification to approved scope, materials, or layout requires a written change order. Change orders may adjust price and schedule. Verbal requests are not binding until documented.

8. Scheduling & Delays

Projected timelines are estimates only. Delays may occur due to material availability, permitting, inspections, unforeseen conditions (e.g., rot, structural defects), weather, or third-party vendors. Copper Oak is not liable for consequential damages from delays.

9. Payments

  • Deposit is due upon acceptance unless otherwise stated.
  • Progress payments are invoiced per milestone or schedule.
  • Late payments may pause work and incur fees.
  • Final balance is due upon substantial completion.

10. Materials & Selections

Manufacturer lead times and availability may change. If a selected product is discontinued or delayed, we will recommend a comparable alternative for approval prior to substitution.

11. Workmanship Warranty

We provide a 5-year workmanship warranty on labor performed by Copper Oak. Manufacturer warranties apply to products and finishes. Warranty excludes misuse, normal wear, moisture intrusion from homeowner maintenance issues, or alterations by others.

12. Website Use

The Website content (text, images, design elements) is owned or licensed by Copper Oak and may not be reproduced without permission. Unauthorized scraping, reverse engineering, or automated data extraction is prohibited.

13. Intellectual Property

Custom designs, drawings, renderings, or layouts produced prior to contract execution remain the intellectual property of Copper Oak unless otherwise assigned in writing.

14. Limitation of Liability

To the fullest extent permitted by law, Copper Oak’s total aggregate liability for claims arising from Services or Website use is limited to the amount paid to Copper Oak for the specific portion of work giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

15. Indemnification

You agree to indemnify and hold Copper Oak harmless from claims arising from misuse of the Website, unsafe site conditions under your control, or unauthorized modifications after completion.

16. Governing Law

These Terms are governed by the laws of the State of Illinois. Venue for disputes shall lie in the appropriate state or federal courts within Illinois.

17. Updates to Terms

We may update these Terms periodically. Revisions are effective upon posting with an updated date. Continued Website use or project engagement after updates constitutes acceptance.

18. Privacy

Information collected through forms is handled per our Privacy Policy.

19. Contact

Questions about these Terms? Contact us online or call 630-864-5770.

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